Terms of Use


The following Terms of Use (“Terms”) explain how you may use our website, software platform, and applications (collectively the “Service”) provided to you by us (Civil Co.). These Terms apply to all visitors, users, and others who access the Service (“Users”). If you do not agree to these Terms, you are not permitted to use the Service.


If you have any technical problems, or have questions about these Terms or our products or services, please email us at: [email protected]


Civil Comments provides a platform for users to post comments, with an emphasis placed on quality and civility. You agree to use Civil Comments only for its intended uses and as set forth in these Terms.

You may use the Service only if you can form a binding contract with Civil, and only in compliance with this Agreement and all applicable local, state, national, and international laws, rules and regulations. Any use or access to the Service by anyone under 13 is strictly prohibited and in violation of this Agreement. The Service is not available to any Users previously removed from the Service by Civil.

We may permanently or temporarily terminate, suspend, or otherwise deny your access to Civil Comments without notice or liability, if, in our reasonable determination, you violate any of these Terms, or the spirit or intention of these Terms, including engaging in any of the following specifically prohibited actions:

Use Civil Comments for any unlawful, infringing, or fraudulent purposes;

Disguise or anonymize the origin of any information or inquiry transmitted through Civil Comments;
Trick, defraud, or mislead us, any of our Customers, or other users;
Make improper use of our support services or submit false reports of abuse, misconduct, or security breaches;
Attempt to bypass any measures we designed or implemented to prevent or restrict access to Civil Comments, our systems and network, or any portion or component thereof;
Alter, damage, reproduce, modify, publicly display or perform, encode, translate, or create derivative works from, or reverse engineer any portion of Civil Comments or related intellectual property, including its source code, software, and documents, or permit others to do any of the preceding, without our express written consent;
Loan, lease, sell, license or sublicense, or otherwise commercially exploit any part of Civil Comments without our express written consent;
Use Civil Comments as part of any effort to compete with us or to provide similar products or services; or
Use any robot, spider, other automated device, or manual process to monitor any content from Civil Comments without our express written consent.


You can access Civil Comments via a modern web browser. Civil Comments is SSL (Secure Sockets Layer) enabled and enforced. To access Civil, you will be required to enter unique login credentials (email address and password) or SSO, as applicable. You may also upload additional content and information when you create your user profile. When creating your account and profile, you agree to provide accurate information, and you represent and warrant that the content and information you provide will not violate any rights of third parties.

You are responsible for maintaining the confidentiality of your Civil password and account; you are not permitted to share your account; and you are responsible for all activities that occur under your account, with or without your knowledge. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.


Civil Comments allows users to post or upload comments, links, and other information (“User Content”) through the Civil Comments user interface. You are responsible for the User Content that you send, input, upload, publish, display, link to or otherwise make available (hereinafter, “post”) on Civil Comments.

You are responsible for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or rights to use any and all User Content that you post. You agree not to post User Content that: (i) creates a substantial risk of harm, loss, damage, physical or mental injury, emotional distress, death, disability, disfigurement, or physical or mental illness to you or any other person or entity; (ii) contains any information or content that you know is false or misleading to others; (iii) contains any information or content that is unlawful, libelous, defamatory, infringing, invasive of personal privacy or publicity rights, or otherwise violates the rights of third parties; (iv) contains any information that you do not have a right to make available under any law or under any contractual or fiduciary relationship; (v) contains viruses, Trojan horses, worms, time bombs, or any other computer programming routine that is intended to damage, interfere with, intercept or expropriate Civil Comments or its contents, or any computer programming routine that has a similar effect. You agree that we are only acting as a passive conduit for the online distribution and publication of your User Content and the User Content of others, which is beyond our control. We reserve the right, but are not obligated, to remove or refuse to distribute any User Content which we reasonably believe is in violation of these Terms or applicable laws.

You retain copyright and any other intellectual property rights you already hold in any User Content that you post. You represent and warrant that any User Content posted by you is original to or owned by you, or, you have obtained all necessary permissions and releases for the use of such content, and all content posted by you on Civil Comments does not infringe any copyright or other proprietary or intellectual property right of any other person or entity.


Although we strive to provide the most reliable software tools possible, interruptions and delays in accessing Civil Comments are unavoidable. Because computer networks occasionally experience disruptions, we cannot guarantee that Civil Comments will be available to you 100% of the time. We monitor our systems continually, and an engineer is typically available within an hour of service interruptions to take reasonable steps to resolve any reported issue, and we use reasonable efforts to restore service to our users promptly, often within a 24-hour period.

Regular backups of the database are made and retained at regular intervals. If you experience loss of data, we will attempt to restore data from the most recent working backup; however, we cannot guarantee that any lost user or Customer Data can be recovered or restored. Any obligations we have regarding support, uptime availability, and/or data recovery and protection are contained within the software license agreement between our Customer and us.


All text, graphics, user interfaces, visual interfaces, photographs, trademarks and service marks, domain names, logos, sounds, music, artwork, computer code, and distinctive brand features (collectively, “Civil Platform”), including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such Civil Platform, contained on Civil Comments, is owned, controlled or licensed by or to us, and is protected by trade dress, copyright, and trademark laws, and various other intellectual property rights and unfair competition laws. Except as expressly provided in any applicable software license agreement, you are not permitted to use any of our Civil Platform for any purpose. You agree that you will abide by and will not remove, obscure, or alter any proprietary rights notices displayed on Civil Comments.

You may choose to or we may invite you to submit feedback or ideas, or respond to user surveys, about Civil Comments, including without limitation about how to improve Civil Comments or ancillary products or services. You hereby assign to us any rights you may have in any suggestions, enhancement requests, recommendations or other feedback you provide to us in relation to Civil Comments, and you agree to cooperate with us and complete any relevant documentation to give legal effect to this provision.


We respect the intellectual property of others. We therefore abide by the U.S. Digital Millennium Copyright Act (“DMCA”) by responding to notices of alleged infringement that comply with the DMCA and other applicable laws. As part of our response, we may remove or disable access to material residing on Civil Comments that is claimed to be infringing, in which case we will make a good-faith attempt to contact the person who submitted the affected material so that he or she may make a counter notification, also in accordance with the DMCA.


These Terms shall remain in full force and effect while you use Civil Comments. You may terminate your use of Civil Comments at any time, for any reason. Without limiting any other provision of these Terms, we reserve the right, in our sole discretion and without notice or liability, to deny access to and use of Civil Comments to any person or entity, or delete user profiles, for breach of any representation, warranty, or covenant contained in these Terms, a Customer software license agreement, or of any applicable law or regulation. To protect the integrity of Civil Comments, we also reserve the right in our reasonable discretion to block certain IP addresses and/or telephone numbers from accessing Civil Comments.


As used in these Terms: ‘we’, ‘us’ or ‘our’ refer to Civil Co.; ‘you’, ‘your’ or ‘user’ refer to you (and as applicable, the agency by which you are employed); and ‘Customer’ refers to the person, company, or organization with whom Civil contracts for the performance of services, including Civil Comments. Unless the applicability of these Terms is expressly excluded, or superseded in part, by a software license agreement between us and our Customer, these Terms constitute a legally binding agreement made between you and us concerning your access to and use of Civil Comments. If you have any questions about the applicability of any of these Terms to you, you should contact your Account Administrator. If you are employed by an agency working on behalf of our Customer, you hereby represent and warrant that you have or will obtain the legal authority to bind the agency by which you are employed to these Terms. If you do not agree to these Terms, you are not authorized to use Civil Comments or any of its components. We may, in our reasonable discretion, modify or revise these Terms, at any time with notice to you, which notice requirement may be satisfied with a popup upon your login. Your continued use of Civil Comments after any changes made to these Terms constitutes your acceptance of the modified or revised Terms. Any exceptions or changes to these Terms will only be binding if approved in writing by us. In the event of an express conflict between these Terms and the software license agreement entered into between the Customer and us, the terms of the software license agreement supersede and govern. For the avoidance of doubt, as used herein software license agreement includes any “Sublicense Agreement” and “Customer” includes any sublicensee.

These Terms will be interpreted, construed, and enforced in all respects in accordance with the laws of the State of Oregon, without reference to its conflict of law principles. Any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by arbitration in Portland, Oregon before three arbitrators. The arbitration shall be administered by JAMS pursuant to JAMS’ Streamlined Arbitration Rules and Procedures or JAMS International Arbitration Rules, as applicable. The language to be used in the arbitral proceedings will be English. Judgment on the Award may be entered in any court having jurisdiction. This clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. Any judicial proceeding based on these Terms shall be commenced and maintained exclusively in state or federal court located in Multnomah County, Oregon, and you agree to submit to the jurisdiction of such courts over you personally in connection with such litigation, waive the right to a trial by jury, and waive any objection to venue in such courts and any claim that such forum is an inconvenient forum.

Any waiver must be in writing. A waiver of any right, default, or provision of these Terms shall not be deemed a continuing waiver or a waiver of any other default or term. Any portion of these Terms that are deemed invalid or unenforceable in any jurisdiction shall not render invalid or unenforceable the remaining Terms or otherwise affect the validity or enforceability of the remaining Terms. You agree that the remedy at law for any breach of these Terms by you would, by its nature, be inadequate, and that in that event Civil shall be entitled, in addition to damages, to injunctive or other appropriate equitable relief, without showing that any monetary damage has been sustained and without the requirement of posting a bond. Unless explicitly stated otherwise, any current and future updates, enhancements, new features or applications, or properties that alter, augment, or enhance Civil Comments are also subject to these Terms. Any provisions of these Terms that, in order to fulfill the purposes of the provisions, need to survive the termination or expiration of these Terms, shall be deemed to survive for as long as necessary to fulfill those purposes. Our performance of any obligation hereunder shall be excused or rescheduled if prevented by acts of God, government or public enemy, fire or other casualty, labor dispute or, without limiting the generality of the foregoing, any circumstance beyond our reasonable control.